Director - Regional OPS in Nashville, TN at D&S Community Services

Date Posted: 4/30/2021

Job Snapshot

Job Description


  • Supervise Executive Directors and oversee of operations in assigned region.
  • Drive initiatives in the assigned Executive Director team that contribute to long-term operational excellence.
  • Ensure systems within each Area promote quality services and improve company quality metrics.
  • Direct annual budgeting and planning process for the organization's annual budget with area EDs.
  • Manage approved annual budget, assuring budgetary controls and profitability goals are met.
  • Improve the operational systems, processes and policies in support of the D&S mission; specifically, support better management reporting, information flow, and management of business process and organizational planning that drives both quality and financial goals.
  • Oversee placements and drive growth in assigned region.
  • Assure compliance with HCS & ICF standards, as well as D&S policies and procedures.


  • Ability to be calm in stressful situations.
  • Must be able to follow oral and written direction.
  • Ability to communicate, both written and oral, with staff at all levels of the organization, as well as the Board of Directors.
  • Ability to organize and manage multiple tasks with short time frames.
  • Ability to adjust priorities in a changing environment.
  • Ability to work in a team environment.
  • Perform other duties as assigned.
  • Must be able to adjust in changing priorities and the various details of the job.
  • Must maintain a punctual and good attendance record.


  • Physically able to perform the essential functions of the job as described in the essential duties and responsibilities sections including; walking, bending, stooping, kneeling, squatting, sitting, reaching overhead and lifting up to fifty (50) pounds.
  • Must be able to safely lift, transport, and transfer consumers, which may include but not be limited to lifting and transferring in and out of a bathtub, vehicle, bed or wheelchair, as appropriate and needed to assist with the consumer’s assisted daily living skills. 


  • Seven years of experience in management and/or operations management, preferably in a healthcare or IDD setting.
  • Bachelor’s Degree from an accredited college or university; advanced degree preferred.
  • Budget development and oversight experience.
  • A demonstrated commitment to high professional ethical standards and a diverse workplace.
  • Excellent people manager, open to direction with a collaborative work style and a commitment to get the job done.
  • Able to delegate responsibilities effectively.
  • Excellent communication skills both verbal and written.
  • Excellent computer skills; proficiency in Microsoft Office Suite.


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