DSP - Job Coach in Knoxville, TN at D&S Community Services

Date Posted: 4/12/2021

Job Snapshot

  • Employee Type:
  • Location:
    Knoxville, TN
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description


To support the company’s Mission, Vision and Core Values in delivering quality services through supporting the hiring and retention of a qualified and talented workforce, creating and maintaining currency in all personnel files, and providing a resource to all employees for all personnel policies, procedures, and actions.  


  •  Specialize in assisting person supported with disabilities to learn and accurately carry out job duties.
  • Identify person supported’s interest, skills and talents in order to facilitate a job of choice.
  • Provide one-on-one training tailored to the needs of the person supported.
  • Perform job analysis to identify job duties, and develop a plan as to how to train the person supported to work in a self-sufficient manner.
  • Provide monitoring, assessment and support to develop healthy working relationships.
  • Encourage appropriate social interaction.
  • Ability to represent the person supported as a valuable asset to the business.
  • Tracks person supported’s progress towards goals and objectives.
  • Breaks job duties and assignments into specific steps to facilitate person supported’s learning.
  • Monitor consumer’s level of performance including determining when support can be faded.
  • Monitor quality of person supported’s work to ensure it adheres to industry standards and all tasks are completed within acceptable time frames.
  • Serves as a liaison between employee and employer and facilitate appropriate worker to supervisor relationship.
  • Maintain accurate records on job coaching services provided to each person supported Document and recommend to Program Supervisor / Supported Employment Specialist any action necessary to overcome employment barriers.
  • Maintains current First Aid and CPR certification as needed.
  • Responds to crisis in accordance to policy and training
  • Develops and maintains written documentation, as requested.
  • Completes all other duties as assigned by supervisor.
  •  Documentation of job coaching support provided


  •  Must be able to lift or support approximately 50 lbs. either assisted or unassisted. Must be able to stand for extended periods of time, up to 8 hours. Must be able to stoop, bend, and reach overhead.
  • Personal Assistance: Ability to assist person supported in activities of daily living as well as related job tasks.
  • Challenging Behaviors: Ability / willingness to work with person supported during challenging behaviors.
  • Ability to read and interpret documents, to write specific reports and correspondence, to apply mathematical concepts to practical situations, to solve complex problems, and to interpret written and verbal instructions is required.
  • Other duties as assigned.



  •  Must be able to lift or support approximately 50 lbs. either assisted or unassisted. Must be able to stand for extended periods of time, up to 8 hours. Must be able to stoop, bend, and reach overhead.


The successful Job Coach is reliable, energetic, professional, flexible, and capable of working both independently and as part of a team, and is a positive role model for Supported Employment’s clientele. Qualifications include:

  •  Satisfactory oral and written communication, math, and computer skills.
  • High school diploma.
  • A minimum of three years’ experience with adults who have disabilities, (or similar experience is strongly preferred).
  • The ability to maintain First Aid and CPR certification.
  • This position may require a valid driver’s license, a good driving record, and a registered / insured vehicle.
  • Must maintain a punctual and good attendance record.