Executive Director in Austin, TX at D&S Community Services

Date Posted: 4/19/2021

Job Snapshot

  • Employee Type:
  • Location:
    Austin, TX
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description


  •  Provides direct supervision for all professional and office staff in designated area.
  • Provides direct supervision for all house managers, as applicable in each area.
  • Provides direct supervision of Residential Coordinator and/or Program Manager, as applicable in each area.
  • Oversight of the hiring of all staff for the area, assuring adequate staffing to meet office and home needs within established organization budgetary guidelines.
  • Assures that all staff hired meet organizational requirements for their positions, and oversees that appropriate training is provided for all staff
  • Coordinating, investigating and resolving staff grievances and/or complaints with corporate office assistance, as needed.
  • Works with professional staff and house managers to assure consumers’ individual needs are addressed.
  • Advocate on behalf of consumers, as needed.
  • Responding to, investigating and resolving consumer complaints and concerns received from families, guardians and legally authorized representatives.
  • Oversees consumer trust fund activities, including trust fund requests and tracking and maintaining consumer receipts,
  • Works with Placement Team to assure census is consistent, and placements are appropriate.
  • Maintaining and promoting contacts with local referral sources and related agencies to promote placement opportunities within the Company.
  • Works with all staff to assure quality assurance standards are consistently met.
  • Must be available to respond to crisis calls and respond in a timely and reasonable manner
  • Liaison with state agency representatives, including but not limited to state investigators, and state surveyors.
  • Receiving notifications, responding and coordinating state initiated investigations related to allegations of abuse, neglect, exploitation of consumers and any other consumer incident and/or issue.
  • Assure maintenance system is effective in maintaining the safety and appearance of homes and office space, and company vehicles.
  • Conduct at least one (1) unannounced visit at each program site monthly, including Foster Care homes.



  • Represent the Company in a professional manner in dealing with consumers, family members, guardians, and other outside professionals.
  • Any other duties, as assigned.


  •  Must be physically able to perform the essential functions of the job as described in the essential duties and responsibilities sections including; walking, bending, stooping, kneeling, squatting, sitting, reaching overhead and lifting up to fifty (50) pounds.
  • Must be able to safely lift, transport, and transfer consumers, which may include but not be limited to lifting and transferring in and out of a bathtub, vehicle, bed or wheelchair, as appropriate and needed to assist with the consumer’s assisted daily living skills.


  •  College degree or equivalent experience in related field.
  • Minimum 3 years experience working in a supervisory and/or management position.
  • 3 years experience in planning and providing direct services to individuals with intellectual and developmental disabilities.
  • Excellent communication, organizational, problem solving and analytical skills and ability is required.
  • Ability to handle and organize multiple tasks and projects simultaneous.
  • Must maintain confidentiality.
  • Must have the ability to deal tactfully with others, exercise good judgment, effectively communicate, understand and follow instructions, and express ideas in a professional manner.
  • Maintain valid driver’s license and meet D&S’ driver eligibility requirements.
  • Acceptable driving record and background check.
  • Able to pass all required training.


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