Quality Improvement Manager in Austin, TX at D&S Community Services

Date Posted: 4/29/2021

Job Snapshot

Job Description

As the Quality Improvement Manager, you will provide leadership and support Quality services state-wide, helping to implement Quality Improvement plans to meet and exceed service excellence. This will include Quality Improvement, Risk Management, Compliance, Customer Engagement.


Qualifications and Essential Job Duties:

  • Bachelor’s degree in a social services field and minimum of 5 years of experience in a social services field related to working with people with Disabilities.
  • Supervisory experience strongly preferred.
  • Excellent leadership skills with an ability to influence others and drive change.
  • Strong attention to detail, organizational skills, and ability to multi-task to meet deadlines.
  • Effective communication skills to manage relationships.
  • Self-motivated and collaborative; a team player
  • Proficient Computer skills
  • Knowledge of State Regulatory Rules and Regulations
  • Oversee regulatory compliance for the state through QI activities, technical assistance, monitoring and managing enterprise risk.
  • Directly supervise a team of Quality Improvement Specialists
  • Policy and system updates based on changing rules and regulations or company goals.
  • Provide state survey assistance and assist to develop and implement Corrective Action Plans


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